hivip Terms and Conditions – Complete User Guide

These Terms and Conditions hivip These terms apply to all services on the platform (hivip.vu) and its mobile application. In this document, "hivip", "we", and "platform" refer to hivip.vu and its operating entity. "User", "member", and "player" refer to registered account holders.

Hivip is an internationally licensed online gaming platform offering Sports Betting, Live Casino, slots, fish games, and more. By using this platform, you fully accept these terms and conditions.

Age Requirement

To register on hivip and use any of our services, users must be at least 18 years You must meet the age requirement. We may request a national ID or other government-issued document for age verification. Accounts belonging to underage users will be closed immediately and all transactions will be voided.

Single Account Policy

Each person may hold only one account on hivip. Creating multiple accounts under the same name, from the same IP address, or on the same device is a violation of our rules.

Providing Accurate Information

You are required to provide accurate and up-to-date information at the time of registration. Opening an account using false or another person's details is prohibited. hivip may request identity verification (KYC) at any time.

Deposit

Deposits on hivip can be made via mobile banking or bank transfer. Successful deposits are typically credited to your hivip wallet instantly. If your deposit is delayed, please contact support.

Withdrawal

Withdrawals are only permitted from verified accounts. The payment method details must match the information provided at registration. Withdrawals to third-party accounts are not allowed.

Hivip offers a range of bonuses – welcome bonus, reload bonus, cashback, free spins, and more. Each bonus has its own terms and conditions, detailed on the bonus offer page.

Wagering Requirement

You must meet a wagering requirement before withdrawing any bonus amount. For example, a 30x wagering requirement means you need to place BDT 30,000 in bets to withdraw a BDT 1,000 bonus.

• Each bonus can only be claimed once, unless the terms state otherwise.
• Winnings generated from bets placed using bonus balance may be subject to withdrawal limits.
• Bonuses are typically valid for 7–30 days. Any unused bonus will expire at the end of this period.
• Hivip reserves the right to modify or discontinue its bonus program at any time.

All game outcomes on hivip are determined by a certified Random Number Generator (RNG) system, which is regularly audited by independent third parties. There is no possibility of manipulation.

Bet Cancellation Rights

Hivip reserves the right to void any bet due to technical errors, data feed issues, or provider faults. The amount of any voided bet will be returned to the user's wallet.

Sports Betting Special Terms

• Bets placed before a match begins generally cannot be cancelled.
• If a match is cancelled or postponed, all bets will be refunded.
• During live betting, hivip reserves the right to reject new odds if the odds change.
• Hivip reserves the right to correct any errors in scores or match results.

The following activities are strictly prohibited on hivip and will result in permanent account closure:

Hivip reserves the right to suspend or permanently close any account at any time and for any reason. However, no legitimate account will be closed without just cause.

Account Closure by User

You may close your account at any time. Please withdraw all available balance beforehand. Bonus balances with unmet wagering requirements cannot be withdrawn.

Closed by hivip

If hivip closes an account due to a violation, an email will be sent explaining the reason. Any valid balance will be returned where applicable.

Hivip believes gaming is for entertainment only. We are committed to preventing problem gambling. Our responsible gaming tools include:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Bet Limits: Set a maximum amount for each bet.
• Session Limits: Set a daily limit on how much time you spend playing.
• Cooling-Off Period: Take a break for anywhere from 24 hours to 30 days.
• Self-Exclusion: Self-exclusion options ranging from 6 months to permanent.

Hivip takes your personal information very seriously. Any data we collect is used solely for account management, transaction verification, and service improvement.

Your information is never sold to third parties. However, relevant data may be disclosed to authorities when required by law or government directive. For more details, please read our Privacy Policy read.

Hivip reserves the right to update these terms and conditions at any time. For significant changes, prior notice will be sent via the registered email address or through an in-app notification.

Continued use of the platform after any changes constitutes acceptance of the updated terms. If you do not agree to the new terms, you may close your account.